Introduction/Guide to new features in version 18.104.22.168 The Remote Support Plus plan allows unattended access for up to 25 computers for $299 per year, with an unlimited number of technician licenses. Guides and how-to articles are cleverly categorized by category and the built-in search engine works well. Splashtop is the ONLY remote access product capable of delivering full audio and HD video streaming and even interactive 3D gaming. Setting up Splashtop for remote access across an entire network of computers is surprisingly easy. LogMeIn Pro. Just enter your email below and we'll send you verification code. We tested Splashtop by connecting to a Windows computer from an Android smartphone. It comes out as a key repeat on the the controlled computer. The software enables technicians to connect remotely to unattended computers within your network. A streamer package then needed to be downloaded onto the devices we wanted to access. Splashtop’s software is backed by a selection of powerful security integrations. Main features: - You can create on-screen shortcuts for Microsoft Office apps, games, media players, browsing, file navigation, and more. - View and edit files remotely. Splashtop is a great and reliable remote desktop software that I would recommend to anyone needing to access other monitors for work-related purposes. Splashtop Business includes a commercial use license, anywhere access, annotation, access to 10 computers, transfer files, remote print, email/telephone support and more. Splashtop provides remote access solutions for a range of users. You may be able to try again soon. Splashtop Personal - Support; Top topics Top topics. “This is an absolutely genuine and reliable provider. It comes in four highly-specialized forms, with options for everyone from company IT managers to teachers. Powerful solutions for large businesses and enterprises. Designed to help users make confident decisions online, this website contains information about a wide range of products and services. RDP is protected by firewall. Sign up to get breaking news, reviews, opinion, analysis and more, plus the hottest tech deals! You will receive a verification email shortly. Splashtop offers a wide variety of plans, enabling you to choose the option that’s most suitable for your needs. Splashtop also comes with a selection of additional features that vary according to the plan you’re using. The support staff takes security very seriously. For starters, Splashtop Business Access enables computer access from anywhere. If you have a small business team, the Business Access Pro plan costs $99 per user per year and offers features like chat, multiple simultaneous connections, and wake-on-LAN. Getting Started. For individuals, the interface is simple and enables you to connect to a remote desktop in just a few clicks. Get Splashtop Business if you will be using Splashtop for work. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such. Individuals will be most interested in the Business Access plans, which start at $60 per year for a single user. I don't hesitate in recommending Splashtop as an in-house or remote support solution.”—Barham Technologies, “I was looking for a reasonably priced remote support solution that also enabled clients to use the same software to access their computers. Please refresh the page and try again. Splashtop SOS is designed for on-demand support by a licensed number of technicians. Individuals, IT professionals, business teams, Starting from $5/user/month for individuals or $17/user/month for IT technicians, 256-bit AES encryption, 2-factor authentication, Michael Graw is a freelance writer and journalist based in the Pacific Northwest, How to Minimize the Risks of Remote Access for Your Business. Splashtop protects all remote sessions with 256-bit AES encryption and transfer-layer security (TLS). Splashtop does a fine job over a LAN of providing fast and comfortable remote screen access, with two big flaws. (2) There is no built in way to transfer files. The plans are very reasonably priced and you can access any of your desktop or mobile devices using this software. Just install the Splashtop control app on the device you want to use for remote control and download the Splashtop streamer app on the devices for remote access. Although Splashtop is a great remote desktop access and screen sharing tool, there are numerous competitors that should be considered. Cost was a driving factor and it fit well into my budgetary guidelines. You can also try the community forum for help if you can’t find what you need in the tutorial documents. Use Splashtop for free to access your computer on the local network with best-in-class video streaming performance. Splashtop is a remote support solution designed for managed service providers, IT professionals and help desk staff. Windows, Mac, Android, iOS, and more are supported, and all versions are backed by powerful security features. The company offers a simple remote desktop interface for individuals and business users as well as a helpdesk interface that’s tailored toward IT professionals. It basically enables unattended remote access to a specified number of Mac and Windows computers by an unlimited number of licensed technicians. A community forum is also available for more complex questions. TechRadar is part of Future US Inc, an international media group and leading digital publisher. Meanwhile, Splashtop Remote Support starts at $299 per year for 25 computers. Reproduction in whole or in part is strictly prohibited. System Utilities downloads - Splashtop Personal by Splashtop Inc. and many more programs are available for instant and free download. Thankfully, Splashtop’s website has a robust and well-organized knowledge base. In this Splashtop review, we’ve analyzed some of the best remote desktop software available. Getting started involves signing up for a new account, providing a few personal details, and installing the required apps on the devices you plan to use. We tested it with an approximately 50 Mbps internet connection and in general, the software was fast and responsive. Remote monitoring is one of Atera’s features. I checked the event log - of course there is nothing there about any splashtop/rdp/remote access related events. Remote Desktop vs. VPN: What’s the Difference? You can get in touch with Splashtop’s customer support team by phone, live chat, or email ticket. You can use the Splashtop Business package for personal or business use. Just a comment to say Splashtop Personal is doing just fine here in 2019 on macOS 10.14.6 and iOS 12.4 - 2.9 GHZ i7 2016 15" MacBook Pro, 2.5 GHz i5 late 2012 Mac mini, iPhone XS, 6th generation iPad. Overall, Splashtop is a powerful remote desktop connection manager backed by highly targeted plans and great security. Description Splashtop Personal - Remote Desktop gives you high-performance remote access to your PC or Mac from your Windows tablet. Splashtop is the next generation remote access, remote support, and collaboration solution. Splashtop offers a range of remote access solutions for … Business teams also get access to advanced features like wake-on-LAN and text chat. Better yet, Splashtop takes security and customer service seriously, so you can feel confident about using this software. Staff are friendly and knowledgeable, but wait times can be lengthy. IT technicians have 2 options. All plans come with a seven-day free trial. At the same time, Splashtop enables you to access and manage unattended computers from any device with its intuitive app. The cost might be high, but Splashtop does have one shining feature: it’s really good at streaming high quality video and audio. We do not feature all providers on the market. You get access to a file transfer tool, remote printing, and an audio chat tool. We trialed the Remote Support plan, which involved installing the Splashtop app on the device we wanted to connect from. All data transfers are backed by 256-bit AES encryption and TLS. Technicians can also remotely blank the screen of a connected device, securing sensitive information. Hands on: Samsung Galaxy S21 Ultra review, WhatsApp users are increasingly moving to other platforms, Where to buy PS5: all the latest restock updates, How to watch WandaVision online: stream all-new Marvel series on Disney Plus now, Why Samsung’s Galaxy S21 doesn't come with a charger, Why your next TV should be a TCL OD Zero mini-LED, Not all features are available on all devices. Once COVID-19 hit, this software enabled me to access smaller clients that did not have any remote access abilities to continue to provide support.”—The Project Station, LLC, “I moved our company from LogMeIn Central to Splashtop and couldn't be happier. Additionally, Splashtop easily enables users to connect numerous devices with different operating systems. About Splashtop Remote Support . Glassdoor gives you an inside look at what it's like to work at Splashtop, including salaries, reviews, office photos, and more. It offers multiple-device access, file transfer, remote printing, chat, grouping and user management functionalities. Company listings on this page DO NOT imply endorsement. TeamViewer has 16 reviews while Splashtop has 2 reviews. (Access across the Internet requires purchase of the optional Anywhere Access Pack.) Splashtop offers additional SOS plans that include limited unattended access. © Please deactivate your ad blocker in order to see our subscription offer. New York, The company offers a simple remote desktop interface for individuals and business users as well as a helpdesk interface that’s tailored toward IT professionals. Provides online ticket submission and chat support for all users and comfortable remote screen access, remote access that. Backed by powerful security integrations confident decisions online, this website contains information about wide. Teamviewer has 16 reviews while Splashtop has a reputation for strong performance, and an audio chat tool live... 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